Monday, November 2, 2009

Washington DC Business Coaching; Control Your Brand and Reputation, Even When You’re Not Around

In his October 2009 Newsletter, James Bowles, Washington DC’s leading Executive Business Coach and career transition consultant, outlines the facets of your personal “brand” and reputation – that stand to scrutiny when you’re not around. What do people say about you when you aren't around? Or more importantly, what does your boss, current (or future) client, or other key stakeholders and partners say about you when you aren't around? For example, in a compensation review meeting (when promotions to key positions are being discussed) or simply when your work and additional opportunities to hire (or fire) you are being considered?



The things that people say about you when you are not around is usually called your reputation. A better way to think about it is that it's your personal "brand" – and this is one of the biggest factors in your ultimate success on the job, with clients and around your community. Here's the good news: for the most part, YOU completely control it! Here’s the challenge – to control it appropriately, you may need some essential business coaching, to learn some essential facets of personal brand marketing, reputation management and talent management (a.k.a. “human resource management”).

Three things make up your brand – your skills (i.e. what you know), your experience (i.e. what you’ve done well), and your attitude (i.e. how you act). These are the things that others remember and discuss when the conversation becomes about you, without you. However, having a great brand may not be enough by itself – like any developing brand, marketing yourself is required. Key stakeholders need to know your skills, experiences, and attitudes…so check around. Who needs to know, who do you need to influence? It's wise to make your brand known to everyone, but it's crucial to know who will be making the decisions you care about. Also, it's important to know who influences the decision makers.

Once you know them make a list - then determine the following:

  • Have they heard of you?
  • Do they know you?
  • Have they seen your work?
  • Have they been positively impacted by your work?
  • Do they know what you want to do?


Work through this list, thinking of how you can have an impact on the decision makers. Turn the answer to these questions to “yes, absolutely!”. Find ways to work on projects that they care about, or be on teams that work on their projects. The key thing here is that the relationship needs to be give-and-take. Do something positive for them to establish your brand, and maybe they will respond by helping you down the road. Quite literally, the most powerful force for successful career change and accomplishment for executives and business leaders is active personal marketing and partnership with stakeholders to obtain feedback, reflect, and act upon it.

This sort of internal “reputation brand marketing and management” is essential in your career, especially if you’re seeking a career change or in fact re-entering the workforce from a layoff, as a Mom returning to work, or establishing new independent career goals. If in fact your career change results, like so many of these do actually do, in reliance on decision makers and stakeholders you don’t actually know (for example future clients or employers learning about you on the Internet), your personal brand and reputation management actions require a degree of Internet Information Marketing and Management skills (and some social media coaching). This is to ensure you come across the way you desire when people search for you, or your services, on the Internet, in social media channels, or through business and information directories.

For more information regarding DC Business Coaching, Executive Leadership Training, and HR Talent Management, contact James Bowles, Washington DC Executive Coach and HR Consulting. For more information regarding Personal Online Marketing and Reputation Management, contact KME Internet Marketing.

Continue reading about “The Word on the Street (About You)”...

Saturday, October 31, 2009

Social Media Simulation and Training Environments, by an Internet Media Coach

All well-known systems engineering methodologies and enterprise system development programs leverage testing environments. Testing environments can be built and operated for very different purposes, ranging from prototyping and simulation, to pre-production load testing and usability or “Section 508 Accessibility” checks. Specialized SOA testing frameworks are sometimes required, for difficult infrastructure integration challenges. Most major systems that get deployed to large numbers of users also feature a training environment. This working copy of the “real” or “production” environment affords the user and company a lot of protection against mistakes, mis-operation of system functions, and basically allows you to test-drive a system, but reset and try again if something doesn’t work right or mistakes are made. Play around, learn and mess up - no harm, no foul, and the system assets, data and reputation of you, the system owner and others are all protected.

That’s one very difficult challenge to learning social media, for commercial or government employees. It’s nearly impossible to learn how to use social media tools and techniques in an environment that forgives all missteps, can be wholly reset and leaves no incriminating traces of your mistakes or potentially embarrassing, compromising communication skills after you’re done. The best way to learn how to post to Flickr, to learn the nuances of Twitter and engage in the myriad of online dialogue environments is to actually do it “in production”, as they say, which comes along with a lot of actual or perceived personal and organizational risk. That’s the reason most social media programs and users representing significant companies or governments are usually associated with the “Public Relations” or “Internet Marketing and Social Media” department – these folks are trained and expected to know how to engage in public dialogue, within the bounds of legal, regulatory and policy controls (when available).

Much is being written and discussed online currently regarding the state of Government 2.0, and how we’re quickly reaching an impasse where the ability to become a social media practitioner is simply neither supported nor available to employees working behind government firewalls and Internet usage policies. Social media simply isn’t very social or usable at all, to those for whom it would most benefit. As well, the public forum is missing out on a lot of really good insight and dialogue, because so many employers and employees simply can’t afford the risk, or don’t have the capability to learn, understand and test the risks, that come with posting material online.

I’ve written before on the need for “social media governance automation” – social media governance (and Internet media governance in general) is already a hot topic, as a style of content management and workflow decision-making. Before allowing employees to post a blog entry, tweeting or sending a photo through a series of RSS pipes, most larger organizations can certainly set up and enforce all kinds of content management procedures and controls to protect loss of sensitive information or damage to reputation and credibility. But there’s typically no standard method of enabling any and all employees to test this out…and by doing so, understanding better the risks to the organization and exposing the actual talents and capabilities of the employees. Harnessing the latent power of employee social media participation can’t be done, without an effective social media simulation and training environment.

Plenty of companies and consultants are available to provide “social media 101” training, and there’s no end to the social media tips and techniques available through self-style Social Media Evangelists. However, what’s a small business owner, a government employee looking to self-educate or a professional seeking to change careers to do, when faced with the task of learning social media but not having it impact their job, organization, personal or family reputation? I see all the time examples of “learning by doing”, from the very tentative “LinkedIn lurkers” and “Twitter Testers” (who’ve posted a profile, but don’t participate much) – to the “Facebook Flamers” and “Blogging Blowhards” who’ve simply crashed the party and left a trail of privacy exposure and digital embarrassment in their wake (to be forever indexed online).

We can’t all get it right the first time, and as business owners, managers or others entrusted with corporate or government information management and protection, we simply can’t just let everyone under our management or guidance loose to “play” with social media – without a reasonable degree of guidance, coaching, reputation management, training and possibly, social media simulation. It’s not much different than raising your own children – we shouldn’t let them open email accounts, use search engines and social media sites, and in general use the Internet at all (whether via computer, cellphone or gaming console), without methodical and consistent parental guidance in such things as Internet Safety, online etiquette and computer/digital asset protection. My own children are on the Internet, but walled off, anonymized and protected against the typical dangers of online activity – to the degree they’ve proven they need it, and to the degree I think our family and friends need it.

Establishing social media simulation and “real-world” training is achievable, but not yet widely available or possible across all social media tools. Some applications, like Facebook, are already evolving their ability to manage test accounts for developers. Some social media tools, like Twitter and Wordpress, currently allow a large degree of anonymity for user accounts, and no explicit policy for “test accounts” - though like most social media sites, you remain bound by user policies and simple good sense which include removing accounts when you’re done and no longer using them. On the other hand, most social media policies and terms of service are inherently vague and require practical experience to interpret – for example, Wordpress says that your blog should not be “named in a manner that misleads your readers into thinking that you are another person or company”. “Misleads” is the key term – I may create a Blog named “Green Flies”, but most rational folks wouldn’t come to the conclusion I’m actually the Human Fly, or work for “Green Flies Inc.” – so anonymity is preserved, with no explicit misleading going on. Basically, no harm - no foul.

You can effectively set up and manage simulation environment tools and processes, while making sure risks are minimized and participant activities remain clearly within the proper bounds (from the very loose to the legally explicit) of personal, professional, corporate or third-party policies. Since there do not exist common standards, practices or tools for end-user social media simulation and testing, it will be necessary to leverage knowledgeable Internet media consultants or firms (like those I work with) to help manage risks, apply common sense and practical experience, and basically provide the right set of “training wheels”.

What’s key to know, is that there are methods to get online, test and “try before you buy” in the social media environment…working with a new breed of trainers I’ll term “Internet Media Coaches”. An Internet Media Coach is similar to the rapidly developing profile of “Social Media Coaches” – but adds the experience in traditional Information and Content Management, Digital Asset Protection, and Computer Security and Privacy to the base knowledge of Public Discourse and Collaboration using social media tools.

Contact me for more information regarding hiring an Internet Media Coach, or setting up a Social Media Simulation and Training program or framework.

Monday, October 26, 2009

Loudoun County HyperLocal News Online – What’s Next in Loudoun Social Media and Blogs in Suburban Washington DC

Quite a lot of news, analysis and conferencing has been going on lately about the challenges of the traditional news community, both online and in print. The advances of “citizen journalism” catalyzed by Internet social media tools like Twitter and real-time search are contributing to far-reaching outcomes - from the demise of long-lived newspapers like Colorado’s Rocky Mountain News and the shuttering of the Washington Post’s hyperlocal LoudounExtra.com experiment, to interesting conversations at the recent Blogworld Expo and DC Twitter Conference regarding both opportunities and competitive animosities between journalists and bloggers competing for online “eyeballs”.

When we first moved to Loudoun County in the late 90’s, comprehensive local news was an afterthought to the large newspapers and regional broadcast media, and seemed mostly relegated to the entrenched local papers like Leesburg Today and the Loudoun Times. Of course, the citizen and business population was quite lower, too. Actual or “near real time” news was only gained via local radio and special TV reports, perhaps a radio-shack emergency band scanner, and the growing proliferation of neighborhood online chat, discussion and email groups. Very few non-personal blogs existed, but picking up the phone was still useful to contact local authorities and reporters.

Today, our “situational awareness” of local and regional events is multi-channel and immediate, and can be filtered to precise interests, sources or level of abstraction. This past Friday night, for example, large explosions permeated our neighborhood – a bit odd for this time of year, but immediately provoking both memories of a deadly natural gas explosion in 1998 and our latent, persistent homeland-security uneasiness. Finding out what was happening was pretty efficient – a few searches on Twitter, a look at the local events calendars, a call or two to the neighbors…a homecoming football game fireworks display was the culprit. “Traditional media” coverage was to be found the next day, in game reviews and search engine results…but event-to-analysis lag was at least 12 hours.

Where then, and why, should we be going to find the best “hyperlocal” news as a Loudoun County resident? Is “hyperlocal” truly relevant, particularly in this area of interstitial communities, long-ranging commuters and multi-county politic, economic and government service dependencies? Can traditional publishers of general interest news and the journalists they support coexist with or ultimately become the “Internet Media” Geoff Livingston alluded to in his prognostications for the future of social media?

Read more - at Gateway to Loudoun County

Thursday, October 22, 2009

Homeland Security Information Sharing and Social Media

Experimenting a bit with Pipes, Twitter, RSS feeds to LinkedIn, etc....follow a nicely "curated" Internet Media collection of Homeland Security/DHS information and tweeting at @dhsinfosharing - and find it under news in the similarly-named Homeland Security Information Sharing and Social Media LinkedIn group.

Wednesday, October 14, 2009

#smo2009 Northern Virginia Social Media - Potomac Tech Wire Social Media 2009 Business and Government Roundtable

At this morning's Potomac Tech Wire "Social Media Outlook" Breakfast Round Table (follow tweets on #SMO2009), well-known presenters Rohit Bhargava, Adam Lehman, Geoff Livingston, Jake Maas, and Moderator Paul Sherman (Editor, Potomac Tech Wire gave the packed event some great insight and feedback regarding how social media's being used in the business community (and a bit of government social media) - along with their prognostications for the future of players and contexts.


What seems like one of the big winners among comments for businesses to address, is the need to much more proactively - and with an ever-present eye towards search engine optimization (SEO) - "engage the middle" of the online press and content producers. Essentially, those blogerati and twitterati among the social media elite are most likely to consume and propagate your corporate perspectives, announcements or points-of-view if these messages are in fact conveyed as a trusted social media source. In other words, become first an engaged, trused social media community member, and this will drive your ability to convince leading social media publishers to participate in and promote your discussion. Consistent, useful tweeting and content publishing within social media protocol begets great re-tweets from those who matter in your particular online ecosystem. Your contribution of material through social media channels will also work well if it represents not only your corporate POV, but also a bit of "content curation" - i.e. hand-picked selection and enrichment of material and online sources pertaining to your topic or niche. Become a social search engine for your communities; this should not only help build your communities and community presence, but this activity across social media channels is naturally search-engine optimized in terms of time, relevance, connections.


Some of the prognostications included advice for businesses to monitor developments in mobile, location-based social media along with new input methods, the automated intersection of social media channels into "Internet Media" engines, the proliferation of buyer-side capabilities for social media ad placement and publisher adspace inventory management, and the increasing focus on "multi-channel integration" of messaging across both traditional and new social media. Products like Google Wave and Posterous were pointed out as great representatives of developments such as these.


This being predominantly a business-oriented crowd, a few audience surveys revealed things we understand in the DC business community, but perhaps those outside don't - for example, very few in the audience used iPhones, most had Blackberrys, and therefore the point was made that much opportunity awaits those who tap this underserved mobile application market. Also, it's apparent that the well-established and financed platforms such as Facebook, Twitter and LinkedIn will likely be around for some time to come, so it's imperative that businesses invest some time and energy into establishing their strategy for using these channels.

All in all, a really good and current perspective, from de-facto DC and Northern Virginia social media leaders, on the state of the social media industry and its role in corporate life. Thanks to the retweeters in the crowd and on stage, including @kellyolson, @timharv, @tsuder, @GeoffLiving, @rohitbhargava, @loudoun, @lindahagopian, @fairfax_county and @blackstonetech.

Tuesday, September 22, 2009

Should Our Business Tweet in the Cloud? Social Twittering for Business

The jury’s still out for most businesses on whether or not significant effort is made in “tweeting” information via Twitter.com – but the evidence is IN regarding whether or not to simply sign up and prepare to do so.

Your company’s online popularity, reputation and ultimately success is derived from two core things – what you say, and what others say about you. Let’s address these communication elements as “attributed source information” (ASI). “Attributed” from the perspective that there is in fact a known source (though it may be an anonymous ID), “source” from the perspective that it’s the very first sincere representation of the communication or concept actually published online, and “information” in that it’s not just some data or graphic fragments, it’s actually a message or concept with enough context to drive interest.

If it’s non-attributed, non-source or just bits n’ pieces (i.e. not “information”), there’s not much you can do about it as “evidence” – but, just like any good lawyer or PR consultant, you can shape, evolve, dispute, share or otherwise react to the material to meet any of your agendas.

Back to Twitter (or any other social media channel), it’s a simple prospect – the more ASI you post about yourself, the more you’re likely to get posted about you. It’s common practice these days, and basic SEO “block and tackling”, to post as many “billboards” about your company as possible around reputable Internet sites and directories, with short marketing messages and direct backlinks. In fact, most businesses should take every opportunity to create a standard billboard, profile or directory entry among all popular social platforms that allow it – this also helps preserve and protect the core “brand”. Therefore, most companies should establish an “unprotected” (i.e. publicly viewable) Twitter ID, create a basic profile, and establish a minimally-acceptable, germane and objective list of followers and regular corporate news updates (ASI). Re-tweets and requests to follow, and engage with you online, will be a typical “community-managed” affair, and be likely kept to a minimum with few “incidents”. This is truly no different than online press releases, many of which these days include and syndicate the press release ASI across multiple social media channels, including Twitter.

Some may see this sort of bland, generic Twitter land-grab as contrary to the “spirit” of the medium, and therefore a “poser” action – but Twitter use is ubiquitous enough now in the business and marketing community where this may no longer be the majority vocal opinion. It simply must be done, and is expected. All professional Internet Marketing and Social Media Consultants should recommend this.

Beyond this generic use of Twitter is where the potholes are. If your company is prepared to engage, across multiple agendas and subjects, with the online community that WILL develop as you post additional ASI – then you’ll need to develop your policies and procedures for Twitter, as a part of your broader “public discourse” strategy and risk-management framework. These include addressing what you post (i.e. who the authors will be, the backlink strategy, the recurrence and subject-area focus, the degree of personalization, etc.), and how you proactively and/or reactively deal with ASI that others post, in response to your own. Apply some method to the madness.

Otherwise, don’t count on a lot of ROI from your Twitter account, though there are simple benefits from just being at the game. Also don’t be too worried that your Twitter presence, albeit somewhat passive and conformist, will create any significant PR issues. Don’t be surprised, though, if your competitors end up driving and shaping the online conversation (and collecting the customers) with their own risk-managed ASI, in your absence.

Friday, September 11, 2009

Corporate Blogging Framework - Where to Start?

There's been a lot published and dissected over the value and methods for successful corporate blogging, and the intersections between corporate and employee use of social media. What's not been discussed much is the application of Systems Engineering Methodology, within the Information Management Architecture Domain, to implementation of corporate blogging. Being that a corporate blogging program is essentially part of a corporation's "Information-Sharing Line of Business", integrated with and supported by other corporate operational domains (like Marketing & Communications, IT Operations, and Organizational Change Management), it's therefore an IT program -and IT programs are best managed through standardized IT Investment and Systems Engineering Lifecycle methods.

To start, therefore, a corporate blogging program, a framework should be established for program planning, resource scheduling and alignment. This framework will help generate a program CONOPS (concept of operations), solution architecture, program plan and performance measurement indicators. These program artifacts, as any IT Project Manager worth their salt understands, are essential to establishing early buy-in, investment approval, compliance and risk mitigation.

Blogging does introduce 2 very important elements in particular to your Marketing & Communications (Marcom) efforts. First, it’s a new (or another) online content management and distribution platform for corporate information. It needs to be integrated into your overall Information Management infrastructure. Secondly, and most importantly, it’s a new forum for online conversation between your corporation, its employees and/or representatives, and the public. The blog speaks directly to individuals, and they to you – and this conversation needs to reflect the right balance of personable though moderated and useful dialogue.

Here are some facets to consider, in suggested priority order, when establishing your corporate blogging framework - there are many more details and methods to consider (both standard and contextual to a particular company) once the framework matures; these are only initial guidelines.

Governance

1. Executive commitment and approval – share the idea and collect feedback regarding corporate blogging from key executives and corporate legal, policy, public relations and marketing. Simply raising and discussing the initiative, along with some basic education (not everyone understands blogging or microblogging) and examples, will go a long way towards buy-in, integration with other Marcom activities, and a successful governance framework (i.e. who approves what).

2. Champion/Evangelist – establish the “Corporate Blogger Champion/Evangelist” – a well-coordinate program will require some ongoing, insistent initiative by someone who’s ready to answer questions about blogging and social media, and coach others through the learning processes. This person will also take the lead regarding translation of blogging needs and processes to IT requirements, own the ROI – i.e. setting up and reporting tracking metrics, observing the readership trends, adjusting the blog content, process or template, etc.

3. Create a basic, sample decision-making process. Start with the example that a corporate officer/employee announces they will be speaking at an upcoming industry event. Start backwards with the decision-making:

• Who “presses the button” to publish the blog entry?
• Who reviews, edits and approves the final content?
• Who reviews and approves the draft submission?
• Does the employee need approval to create the draft content?

Note that you may end up with several decision workflows, depending on what kind of blog entry it is. At the end of the day, well-balanced blog content will probably be a mix of “corporate” managed content, “employee” direct submissions, “syndicated” content (i.e. brought in or copied from somewhere else) and user/reader submissions. The blogging framework may in fact become multiple blogs – but try to start with just one. There’s a lot of trial and error along the way – and there WILL be some slip-ups in what gets published and how; simply be prepared to deal with this as a course of business.

Note also that your overall "Content Management" workflow may end up with blog entries authored and published internally, and via some kind of content management or "social media governance" process, get published externally (i.e. to your Internet-hosted blog).

Employee Communications and Awareness

1. Share the initiative with employees and trusted advisors – start an internal conversation, perhaps a volunteer working group. What do they think?

2. Survey/canvass your employees – are they already active in social media? Do you have any “employee blogging stars” already, with personal online brands? (Check yourself – “Google” employee names and your corporate name – is anyone already an accomplished blogger?) From the reverse perspective – are there reputation management concerns to address, i.e. an erstwhile professional blogger is less constrained with Facebook postings?

Authors

1. “Authorship” is a tricky subject – some great corporate blogs are written by corporate executives, others are wholly supplied by direct employee submissions. Some are simply automatic syndications of content published elsewhere. As the blog matures, it’s likely many authors will be attributed. Start simply for now – establish the “corporate” persona (i.e. “this entry published by –your company-”), and who will actually “be” this persona initially. Should the blog be immediately successful, it’s important to be ready to “reveal” the person behind the persona.

2. For your core authors, determine how they’ll be attributed. (a) Do they want to be personally identified, or anonymized? (b) We recommend only first names for authors who are essentially unknown publically; if the author is already a well-known, public figure online, already associated with your company – then use the whole name. No other PII (personally-identifiable information); no sense in creating new opportunities for spam or online security problems. (c) Use anonymity/corporate persona really only for authorship of posts that truly aren’t suited for personable dialogue – like press releases or announcements.

Topics

1. What to post about? The corporate blog really shouldn’t be just another advertising, marketing or PR vehicle – it’s an opportunity for more personable and honest dialogue. You seek to share information with your readers that you really want and appreciate their input about. (Of course, the ROI is enhanced by inclusion of marketing messages and advertising techniques; to be further discussed). Think about both your SEO keywords AND major sections of your website – what are the top 5 keywords or “tags” you’d use to categorize the blog entries? For example, “zzz”, “xxx”, “xxx News”, “zzz people”, “zzz events” – where “zzz” is your corporate name, and “xxx” is your topical keyword.

2. Align with industry news – while the blogging initiative may eventually result in many threads of dialogue across many topics – start first with your primary marketing agenda, and in particular, items that are timely in the industry. The very best corporate blog entries match targeted keywords with current industry events or news – people exploring popular media-generated news and events should also “run across” your related information.

Content

1. Regardless of the actual subject matter, the blog “content” can take many forms. Simple text, links, external or embedded attachments, photos, videos, scripts/widgets, flash movies, rich internet applications (RIAs). Most search engines can index most of this content, in terms of the text embedded within – but straight HTML text is probably the most important content from an SEO perspective. Focus first on getting the blog text, tags and titles correct, and perhaps some limited use of photos/illustrations. Remember a blog enables syndication of its information to many other websites, mobile devices, readers and applications – always consider how easy it is for others to “consume”, read and re-purpose your content through RSS.

2. Other content can be added as (A) part of the overall blog design (it is a website, after all), and (B) as reusable digital assets are identified within your company, that you’d like to leverage into the blog. The most important point is that the search engines and readers see a constant stream of new, unique, interesting, timely, relevant headlines with basic supporting information and specific keywords, that effectively directs further action (i.e. “read more”, “contact us”, “discuss this”, “support this”, etc.).


Blog Platform/Channels

1. The best objective for a blog platform, is to use an internal, corporate-hosted software product – many content management products (like Sharepoint and Drupal) offer this (though you’ll need to get the components necessary for external publishing “through the firewall” to your external, Internet-hosted website). Wordpress is a free, popular product, on the other end of the spectrum, and can be customized to match your website’s branding, look and feel. (Note – for very sophisticated, highly customized and high traffic blogs, you’ll probably need to spend some money – but the blog initiative budget should be considered as part of your overall Marketing and IT budget).

2. If you’re not ready to devote the time and resources to install/implement an internal blog platform, Internet-hosted blogging services can be leveraged – though you’ll need to consider how to protect these "digital assets" hosted outside your company. There are no guarantees that anything posted on 3rd-party services like wordpress.com or blogger.com will be maintained or protected to your standards – at the very least, blog content should be created and protected internally, before published externally. In fact, such services are known to simply disappear quickly into a larger corporation's acquisition strategy. Take a look at the popular platforms like Wordpress, Blogger, Typepad, Blogsmith - there are pros and cons for each (While I'm a big Wordpress fan, the Blogger capability for FTP'ing content to other websites is really why this blog is hosted by Google).

It’s also important, when using a hosted service, to set up the publishing and links in a manner that generates maximum SEO and Conversion value – by proper linkages back to your website, through syndication of the content back to your site (via RSS widgets or RSS to HTML converters), and by basic copywriting techniques. For example, the external blog “catches” readers with some information, but to get more, and also to subscribe for monthly updates, readers are linked back to your website contact page/subscription process.

3. If you’re really not ready to implement an actual, corporate-branded blog – consider starting to blog in existing forums – i.e., an employee is a member of a LinkedIn group, and posts regular “discussion items”, responds to industry blogs and discussion, etc. It’s a good entry vehicle to testing the “art of public discourse”, choosing and testing keywords, etc.

4. If you do create a blog, whether internally or externally hosted, be prepared for some design/configuration activity, with some knowledge of HTML/RSS required – it is a website, after all, and there are most definitely useful guidelines available for properly designing and optimizing blogs vs. more traditional sites.

After considering these guidelines, you'll likely be ready to construct the Information Management Framework, composed of the Systems Engineering artifacts indicated above, that will enable your Corporate Blogging Framework. Or maybe you're just ready to start blogging!

Stay with this blog for more information about Corporate Blogging Frameworks, or contact me directly for specific help.